Eclat Velour – Warehouse

Refund Policy

At Eclat Velour, customer satisfaction is important to us.

We accept returns within 14 days of delivery for both defective and non-defective items.

To be eligible for a return:
- Items must be unused and in original packaging
- Proof of purchase is required

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to the original payment method within 5–7 business days.

For return requests, please contact us at:
support@eclatvelour.com